5 stars for customer service. The seamstress made a mistake on taking in a dress which I brought back and I was upset because I needed to wear it to an event. Then she fixed it for free and offered a refund if I still didn’t like it after that. She handled the situation very professionally. Mistakes happen, but it’s all about how you handle them!
A fantastic family owned business, the quality is always top notch and timely. My husband and I trust them with the dry cleaning of our: business, formal, delicate fabrics and winter wear (Canada Goose jackets, wool coats, suit jackets etc). I've also had numerous alterations performed with excellent results, including my wedding dress. Besides the quality why Soletta? Because the owners genuinely care, they go above and beyond and they're greeting you every time with smile & a warm welcome. Highly recommend. I've also purchased handfuls of the double-layer masks, love them!
Very reasonably priced. They charged me $20 for dry cleaning a suit. They were super friendly as well. Only downside: paying by creditcard isn't an option. Only cash or debit.
Charged me $30 to hem a skirt. Hemming came out in less than 2 weeks. Based on previous rude, abrupt conversation, had no desire to even try seek resolution. Wouldn't recommend them to my worst enemy, they are only in business because it seems that subpar servicing is the norm with the majority of dry cleaners in the downtown core. So you just pick the best of the worst.
Soletta Dry Cleaners is a Canadian Dry cleaner based in Toronto, Ontario. Soletta Dry Cleaners is located at 438 Richmond St W, Toronto, ON M5V 3S6, Canada.
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