I've long referred family and corporate connections to Town Inn as I've received good feedback and they provide fair pricing and corporate discount, but only recently stayed there myself. Renovated suite was spacious and comfortable and location very convenient for me, walkable to Yorkville, even to downtown core if you don't mind brisk 20min walk. My penthouse suite had issue with sound (there is a gym on top floor and people were dropping barbells and weights at 6am that made my ceiling and walls rattle). The staff and manager all tried to help resolve situation (the situation improved somewhat but overall I would say don't stay on PH floor if you can help it) and even sent me a follow up email so I was pleased with service.
Great Place. Central location. Rooms are nice but appear to have some underlying water damage issues. Doesnt affect quality of stay. Staff is attentive. Pool is big.
One of the worst hotels I've stayed at in the Toronto area. The room was nice and clean but the customer service was horrible. My credit card was charged twice and hasn't been refunded for over 1 week now. The front desk gave people who weren't staying in our room, a key to our room so when we came back to the hotel after a night out, there were random people in our room. Management said we couldn't make any noise after 10pm or have any guests in our room at all... which is ridiculous for the August long weekend. Skip this hotel, spend a little extra somewhere else for decent customer service.
An unsung gem in the heart of Toronto. Our Junior Queen suite was perfect: clean, quiet, comfortable, and eminently affordable. Staff were friendly and responsive. Would stay here again in a heartbeat. Highly recommended.
My room had no air conditioning nor did it have a single fan. Additionally, I was only one person so didn't need the large space and found it very inconvenient I couldn't watch TV in any of the bedrooms. It was not a good place to stay for a business trip. It is too far from the main attractions and financial district. There was a fire drill at 4:30am (which I've seen noted in other reviews). Additionally, no coffee was provided in the lobby, you couldn't purchase ANYTHING (water, food, toiletries, otc medication, etc.) in the hotel and had to go out for anything like that. The gym was so sad with old equipment and no towels or water machine but at least it has air conditioning. I paid almost $400 a night - not worth it one bit.
Town Inn Suites is a Canadian Lodging based in Toronto, Ontario. Town Inn Suites is located at 620 Church St, Toronto, ON M4Y 2G2, Canada.
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