7
2 Champagne Dr, Toronto, ON M3J 0K2, Canada
Toronto, Ontario M3J 0K2
+14162226160

This is the worst clinic I have ever been very unprofessional the staff are very rude . pure ignorance. I hope that people will read this review and never go to you. You guys are disgrace and you don’t care about people.

Very rude and impatient receptionist. I called on Friday morning to obtain information about scheduling a few lung tests and while I appreciate the information she shared, her tone and rudeness is unacceptable.

Filipina lady who works the window at B21 - Allergens. It doesn't take work to be kind. You don't have to be rude talking to clients and if that's just how you are, maybe you shouldn't work the window as a receptionist. It's one thing if someone was rude towards you and get the same reaction back. It's another when you're just rude for no apparent reason. May God bless you with a kind heart, and may you never get the same disrespect thrown back at you unjustly.

I have no idea how everytime I go to this walk in clinic I have a bad experience. I walk in and try to ask the receptionist a question and she just shugs me off and tells me to line up. Then, she calls me over after a few minutes and holds her hand out and says nothing to me. I end up asking if they’re taking walk in patients and she says the doctor isn’t in. This walk in clinic is always very disorganized and rude.

The place is clean and comfortable but the reception people are not very nice. I noticed the front desk staff are not very welcoming, not polite attitude

Receptionists Nadia and Maya were so helpful in scheduling an urgent follow up appointment with my family doctor. They were very attentive and provided great service!

The doctors have generally been competent and personable. Most of the reception staff have usually been considerate and helpful. Occasionally the support staff and some doctors have been inconsiderate and unhelpful.

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Polyclinic Family & Specialty Medicine — Walk-in clinic in Toronto

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Polyclinic Family & Specialty Medicine

Walk-in clinic at 2 Champagne Dr, Toronto, ON M3J 0K2, Canada. Here you will find detailed information about Polyclinic Family & Specialty Medicine: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    Closed
  • Monday
    9 AM–8 PM
  • Tuesday
    9 AM–8 PM
  • Wednesday
    9 AM–8 PM
  • Thursday
    9 AM–8 PM
  • Friday
    9 AM–8 PM
  • Saturday
    9 AM–1 PM

Rating

2
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
2 Champagne Dr, Toronto, ON M3J 0K2, Canada.
City:
Toronto
Phone:
Postcode:
M3J 0K2

About Polyclinic Family & Specialty Medicine

Polyclinic Family & Specialty Medicine is a Canadian Walk-in clinic based in Toronto, Ontario. Polyclinic Family & Specialty Medicine is located at 2 Champagne Dr, Toronto, ON M3J 0K2, Canada.


Please contact with Polyclinic Family & Specialty Medicine using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Polyclinic Family & Specialty Medicine opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Polyclinic Family & Specialty Medicine

  • Shai Rabi
    Added 2025.12.16
    This is the worst clinic I have ever been very unprofessional the staff are very rude . pure ignorance. I hope that people will read this review and never go to you. You guys are disgrace and you don’t care about people.
  • By owner
    Added 2025.12.16
    Hello Shai Rabi, we are sorry to hear of your unpleasant experience. If you would kindly email [email protected] and provide some detail on your experience we can look into this further. There are many different clinics/departments within the Champagne Centre and not all belong to Polyclinic. Regards, Polyclinic Management
  • Sayantan Chakraborty
    Added 2025.12.12
    Very rude and impatient receptionist. I called on Friday morning to obtain information about scheduling a few lung tests and while I appreciate the information she shared, her tone and rudeness is unacceptable.
  • Kate M.
    Added 2025.11.19
    Filipina lady who works the window at B21 - Allergens. It doesn't take work to be kind. You don't have to be rude talking to clients and if that's just how you are, maybe you shouldn't work the window as a receptionist. It's one thing if someone was rude towards you and get the same reaction back. It's another when you're just rude for no apparent reason. May God bless you with a kind heart, and may you never get the same disrespect thrown back at you unjustly.
  • Hanna
    Added 2025.02.03
    I have no idea how everytime I go to this walk in clinic I have a bad experience. I walk in and try to ask the receptionist a question and she just shugs me off and tells me to line up. Then, she calls me over after a few minutes and holds her hand out and says nothing to me. I end up asking if they’re taking walk in patients and she says the doctor isn’t in. This walk in clinic is always very disorganized and rude.
  • Edith Lopez
    Added 2024.07.08
    The place is clean and comfortable but the reception people are not very nice. I noticed the front desk staff are not very welcoming, not polite attitude
  • Olga Mudrachenko
    Added 2023.12.06
    Receptionists Nadia and Maya were so helpful in scheduling an urgent follow up appointment with my family doctor. They were very attentive and provided great service!
  • Wayne
    Added 2022.03.10
    The doctors have generally been competent and personable. Most of the reception staff have usually been considerate and helpful. Occasionally the support staff and some doctors have been inconsiderate and unhelpful.
  • By owner
    Added 2023.09.07
    Hello Wayne, thank you for your feedback. We do our best to service our community .Regards, Management
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